Our Experience:
- Successfully implemented more than 50 complete call centers worldwide from scratch for our clients through on-shore and outsourced
- Support 33 different languages with fully AI Chat capabilities
- Implemented, trained, and continuously improved performance of more than 12,000 agents with specialized knowledge areas
- Efficient experience with almost all Call Center, helpdesk, and customer contact management solutions
- Quickly assess the need, proactively detect and manage issues
- Create a Real-Time visual insight into your operations, KPIs, Scorecards, interactive issue analyzer, and more
- We help you immediately build and align your web document libraries, training apps, Learning Management Systems (LMS)